I got another one of those emails

“Why is it called the Charley Project?” they ask.

And I feel like answering, “Why don’t you read the FAQ?”

This is the second time this week.

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One thought on “I got another one of those emails

  1. Peter Henderson January 5, 2013 / 9:39 am

    Meaghan,

    I know those type of questions must drive you nuts but as knowledge of the Charley Project grows you will get more of them.

    At the same time I know you don’t want to be impolite, even if the question makes you scream. One way to save time and your sanity would be to do a list of the six or eight most frequently asked questions and create a standard reply for each one. Then in the future all you would have to do is look up your file for XYZ question and send it.

    This is what I did for the question “why are you interests in xyz missing person?” Frequently when you are cold e-mailing about a missing person their family and friends are justifiably a bit suspicious. So I created a standard reply to put them at ease, then the only thing I need to do is individualize it to fit the specific missing person. In your case the standard reply without and changes should suffice.

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